When you contact us, we collect the details you give us: your name, company name, phone number, email address, property address, and a description of the roofing issue or project you want to discuss.
When you browse our website, we automatically collect basic technical information such as your IP address, browser type, device type, pages you visit, and the date and time of your visit. This helps us keep the site running smoothly and understand which pages are useful.
We use your contact details to respond to your request, schedule a site visit, prepare a quote, and keep you updated on your project. If you become a customer, we use your information to coordinate work, order materials, and follow up on warranty or service calls.
We also use website data to improve our site, measure which services people ask about most, and make sure our online information is accurate and helpful.
Our website uses cookies and similar technologies to remember your preferences and understand how visitors move through the site. Cookies are small files stored on your device. They do not give us access to your personal files or passwords.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our website may not work as smoothly, but you can still call us at 1-855-516-6090 to get the information you need.
We use trusted third-party tools, such as website analytics services, to see how many people visit our site and which pages they find helpful. These tools collect aggregated data and do not identify you by name.
If we use advertising or scheduling tools from third parties, they may receive limited technical information needed to display our content or confirm an appointment. We choose providers that follow strong privacy standards.
We do not sell, rent, or trade your personal information. We share it only when we need to run our business: with our own team members, with suppliers or subcontractors who help complete your roofing project, and with service providers who host our website or manage our email.
We may also share information if the law requires it, to protect our legal rights, or to keep our customers and team safe. Any company we work with is expected to protect your information and use it only for the job we hired them to do.
We keep your contact information and project records for as long as we need them to serve you, honor warranties, and meet our legal and tax obligations. When that time is up, we securely delete or destroy the information.
If you ask us to remove your information and we are not required to keep it, we will delete it from our active records.
We protect your information with reasonable administrative, technical, and physical safeguards. Our team members only access your details when they need them to do their jobs.
No website or email system is completely secure. If you ever have a concern about your information, call us right away at 1-855-516-6090 and we will look into it.
You can ask us what personal information we have about you, request a copy, ask us to correct it, or ask us to delete it. You can also tell us to stop sending you marketing messages at any time.
To make a request, call 1-855-516-6090 or email us at the address below. We will respond within a reasonable time and will let you know if we need more details to verify your request.
Our website and services are meant for adults and business owners. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, call us at 1-855-516-6090 and we will delete it promptly.
We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date at the top.
If we make a significant change that affects how we use your personal information, we will take reasonable steps to let you know. Your continued use of our website or services after an update means you accept the revised policy.